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October 6-8, 2024 • San Diego, CA

Innovating Work Cultures: Leslie Laws on Thumbtack’s Virtual-First Transformation

 In today’s dynamic work culture, adaptability and innovation are essential. Leslie Laws, with nearly 15 years in HR and organizational development, leads Thumbtack’s shift to a virtual-first model.  

Ahead of her Culture Summit 2024 session, “Rethinking Work: Thumbtack’s Virtual-First, Not Virtual-Only Transformation, Leslie offers insights on reshaping work environments and the inspiration Thumbtack’s transformation can deliver. 


Could you introduce yourself and tell us about your role within the Culture space? 

“I’m a People leader who has been experimenting in this space within high-growth companies for almost 15 years. I’m now a VP, HR at Thumbtack, leading a team of HRBPs, DEI, and Org Dev leaders accountable for fostering a high-performing, inclusive, and engaged organization.” 

What initially sparked your passion for the HR/Culture/People domain, and how has it evolved throughout your career? 

“My passion was ignited by the significant impact that good people management can have on someone’s work life. Influenced by thought leaders and innovative companies, my belief in the link between engaged employees, innovation, and business success has only grown stronger over the years.” 

Can you recount the most valuable piece of work or culture-related advice you’ve received in your journey? 

“The best advice was to fully consider and understand opposing viewpoints when making decisions. This approach not only enhances decision-making but also enriches our professional journey, especially when shaping company culture.” 

We would like to delve into the session you’ll be presenting at this year’s Culture Summit. What motivated you to choose this particular topic? 

“The unprecedented changes in the work environment over the past few years and the need to adapt and thrive inspired me to choose this topic. It’s crucial to remain agile and open to learning to keep pace with the evolving world.” 

If you had to highlight one compelling reason why attendees shouldn’t miss your session, what would it be? 

“Thumbtack’s transition to a virtual-first organization is a unique journey with valuable lessons for anyone interested in successfully navigating such a shift. Our experiences can help increase the collective odds of success in this new work environment.” 

Finally, what aspects of the Culture Summit in San Diego 2024 are you personally looking forward to the most? 

“I’m eagerly anticipating the opportunity to learn from my peers in the space, which is always an incredibly enriching experience.” 

Don’t miss the opportunity to learn from Leslie’s experiences and Insights! 

Mark your calendar for “Rethinking Work: Thumbtack’s Virtual-First, Not Virtual-Only Transformation” on Monday, October 7th, from 9:15 to 10:00 AM PT at Culture Summit 2024, San Diego!  

best practices, company culture, driving big changes, How We Culture