What Could You Learn from Culture Summit? Hear How Three Past Attendees Successfully Navigated Culture Changes
What happens in Vegas may stay in Vegas, but what happens at Culture Summit doesn’t stay at Culture Summit – it follows attendees back to work and into board meetings, one-on-ones, and cultural initiatives for the rest of their careers.
Today we want to share three stories of what three Culture Summit attendees took with them from their experience at the conference and how it enhanced their ability to scale culture, explore the possibilities of their role in culture, and participate in the culture community.
You’ll hear from Hailey Adams at Loopio, Tim Kenny at Black Duck Software, and Orson Wells at the Friedkin Group, and we hope you’ll join us in congratulating them on their achievements and wishing them well in their continued efforts to maintain, build, and explore company culture:
Successfully scaling culture at Loopio Inc.
Hailey Adams, People Operations Manager at Loopio Inc., attributes the education and actionable takeaways from Culture Summit with being a pivotal part of her company’s scaling culture success story:
“I’ve been to a lot of conferences where we talk about issues, but we don’t get real actionable steps on how to overcome them,” says Adams. “This was the first conference that actually gave me key takeaways to bring back to my company and take action.”
In particular, Adams saw results from the culture mapping workshop. By applying the culture mapping process to her company of 25 she was able to grow to over 50, and plans to continue expanding at a rapid rate while maintaining employee engagement and keeping ratings and reviews such as ENPS, and overall employee happiness high.
“When I returned from Culture Summit, I knew our small team would be growing quickly,” says Adams. “Since our culture was already incredibly strong, I realized we needed to do something in order for us to scale, and so we can keep improving. Culture mapping immediately came to my mind.”
Adams continues: “I met with over half the team, individual meetings for an hour each. I used materials from Culture Summit to ask strategic questions, like, ‘What does a great day look like? Why, how, and what impacted it? What does a terrible day look like?’ and dig into the answers. After just a few conversations, I saw patterns and trends that I was able to map and present to our founding team.”
As a result of actively culture mapping as the company expanded, Adams implemented culture initiatives that allowed the new, larger company to unify itself as one team, rather than siloing off into departments or expertise. She also brought new employees in with the expectation they would change and shift the culture – not fit it.
“Culture mapping will be an ongoing activity because our culture will always be changing as we grow,” says Adams. “Different employees bring different opinions, wants, and needs to the organization, and we want to support that.”
Inspiring possibility for Black Duck Software
Tim Kenny, Vice President of Culture at Black Duck Software, benefited most from the community he found at the Culture Summit.
“Being able to network, talk, and share with people who care about culture as a major driving force in modern business was a delight,” says Kenny. “In fact, some of the one-on-one conversations I had were just as valuable as the presentations and keynotes. We would discuss what we’re working on and struggling with and where culture falls in the list of corporate priorities, and it was fascinating to learn about the similarities and differences from a diversity of industry and business from banking to software.”
Last year’s Culture Summit was particularly well-timed for Kenny because his company was about to be acquired by a much larger company, Synopsys. His company of 400 is now part of a company of 11,000 and they have retained him as head of culture within the larger company.
“When you’re a startup of five or 10 people in a garage, culture is natural and organic,” Kenny says. “But when you grow to 20 and 30 to 100 and 1000, it isn’t like it used to be. The speakers representing larger companies working on culture showed me it was possible to maintain or migrate culture at scale and shared perspectives on how they were fighting the good fight around cultural enablement and diversity – things that otherwise fall between the cracks in large organizations.”
Connecting with community for The Friedkin Group
When Orson Wells, Senior Organizational Development Specialist at The Friedkin Group, attended the Culture Summit, he was struck by his fellow attendees’ commitment to culture – it was important to everyone there, no exceptions.
“Coming from a place where everyone you work with is internal to the organization, there’s always a hurdle you have to jump when proving that culture is important and can profoundly impact the company,” says Wells. “At Culture Summit, you didn’t have to prove it. From the speakers to the workshops to the attendees, you were surrounded by other people who thought culture was important and who could see how culture impacts work.”
The community and education of the Culture Summit also reinforced for Wells that he was on the right track and gave him confidence to own the culture side of his company’s subsequent rebranding.
“We recently had a branding change, but instead of just a new logo and colors, we wanted to make a change from the inside out,” Wells says. “One of the big ideas we based this on was from the Culture Summit culture mapping session, the question, ‘What does a successful person look like within the company?’ We built a campaign called, ‘Owning the Brand’ and started having discussions with managers and leaders about what we would have to do to live up to this new vision and mission statement.”
Orson continues: “Starting with this question helped us really focus on authenticity and make a real culture shift. After all, if were telling our customers were more customer friendly and easy to work with, we wanted that to be true! We want a culture where when someone calls up our employees carry the challenge all the way to the solution instead of saying, ‘’This isn’t my problem.’”
“What made this culture change real is structuring it around that question,” says Wells. “We didn’t stop at just what we need to do as a company – we looked at what we need to do differently on an individual and team level to fulfill our new vision.”
Is your organization just starting to embrace a specific culture initiative, or is significant growth on the horizon? Sign up for this year’s Culture Summit today so you can get the knowledge, resources, and connections you need to be successful!